Personalised AI assistant that works inflight.
With or without internet.
Reduce passenger stress
and create smoother journeys
by addressing passengers' queries in real-time
from within your airline app or IFEC system.
ALWAYS-ON INFLIGHT SERVICE
No more passenger complaints because they couldn’t get the crew’s immediate attention! Ask the assistant for refreshments, to have the passenger in front to put her seat upright or explore meal options.
PERSONIFY YOUR BRAND
Instant help inflight to relieve passengers anxieties and enhance customer experience. Conversational AI algorithm custom-trained for your airline FAQs, IFE services, membership access & beyond.
CUSTOMERS IN CONTROL
Issue real-time personalised updates on flight status and onward connections. Manage comms with passengers on irregular operations & disruptions to secure their peace of mind, all the time!
Baggage tracking, lost or delayed bag updates, or logging customers’ enquiries with the service desk – have your airline assistant take away your crew’s burden and decrease passenger’s anxiety
that integrates into your airline app and IFE pages to
- Increase your passenger NPS by 25-30%
- Reduce burden on Crew by 8-12%